Faqs

WHAT IS LAB GROWN DIAMOND?

Lab grown diamond is diamond that is produced by a manufacturing process, as contrasted with natural diamond created by geological processes and extracted by mining.

HOW LONG DOES IT TAKE TO CREATE LAB GROWN DIAMONDS?

Typically, lab grown diamonds are take up to a week to form. Compared to the natural process, which takes billions of years for diamonds to form and enter the Earth’s surface, it is an incredibly quick process!

WHAT ELSE ARE LAB GROWN DIAMONDS KNOWN AS?

Lab grown diamonds are referred to as synthetic diamonds, man made, lab created, engineered, cultivated and cultured diamonds.

ARE SOLITAIRE LAB DIAMONDS ARE GIA CERTIFIED?

Yes. Solitaire lab diamonds are certified by independent diamond grading labs, and have an inscription that matches the number on the laboratory certificate. Learn more about certification process here.

ARE LAB DIAMONDS REAL DIAMONDS?

Yes, they are. Lab grown diamonds are made in a lab by scientists and share the same physical, atomical and chemical properties as their mined counterparts. They also look exactly the same as natural diamonds and are equally as beautiful. Lab created diamonds are nearly impossible to differentiate from natural diamonds with the naked eye.

DO LAB CREATED DIAMONDS GET CLOUDY?

No, a real diamond, whether lab created or mined, will not appear cloudy over time. While this can happen to diamond simulants, lab diamonds are 100% real and identical to mined diamonds - and neither will lose clarity over time. If you notice your diamond looks cloudy, it probably just needs a good clean (ideally with washing up liquid!) to remove dirt or oil from the surface.

PRODUCT DELIVERY IS FREE OR NOT?

Free delivery for order above $100.

WHAT IS YOUR POLICY FOR RETURNS AND EXCHANGES?

Exchange or return for free, within 30 days.

HOW LONG DOES IT TAKE SHIP MY ORDER?

We offer express delivery as standard, allow 15 working days; for more information see our Delivery Information.

I WOULD LIKE TO PURCHASE LAB DIAMONDS IN LARGE QUANTITY, HOW CAN I DO SO?

If you are interested in working with us, please contact info@solitairelabdiamond.com and we will assist your requests accordingly.

IS VAT CHARGED ONLINE?

VAT is included within the price you pay, there are not any hidden extras.

WHICH PAYMENT METHODS DO YOU ACCEPT?

We accept Mastercard, Visa-Debit, Visa-Credit, Electron and Paypal.

WHAT IS THE RETURN POLICY?

We have a policy that if it doesn't look good than simply exchange or refund within 30 days, according to our policy; for more information on our Returns Policy, please see our Returns Information.

WHAT IS A CONFLICT DIAMOND?

Conflict-free refers to diamonds which have not financed civil wars. Ethical diamonds go further, ensuring fair pay, safe working conditions, environmentally sound practices, and no human rights abuses.

WHY SHOULD I REGISTER AN ACCOUNT WITH SOLITAIRE?

Because Solitaire Lab Diamond offers unparalleled transparency of your diamond's provenance.

CAN I ORDER FROM OVERSEAS?

Yes, you can order from overseas.