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Privacy Policy

This Privacy Policy governs the manner in which Solitaire Lab Diamond Company collects, uses, maintains and discloses information collected from users (each, a “User”) of the www.solitairelabdiamond.com website (“Site”). This privacy policy applies to the location and every one products and services offered by Solitaire Lab Diamonds.

We may collect personal identification information from Users in a variety of ways, including, but not limited to, when Users visit our site, place an order, subscribe to the newsletter, respond to a survey, fill out a form, and in connection with other activities, services, features or resources we make available on our Site. Users may be asked for, as appropriate, name, email address, mailing address, phone number, credit card information. Users may, however, visit our Site anonymously. We will collect personal identification information from Users only if they voluntarily submit such information to us. Users can always refuse to supply personally identification information, except that it may prevent them from engaging in certain Site related activities.

Non-personal identification information

We may collect non-personal identification information about Users whenever they interact with our Site. Non-personal identification information may include the browser name, the type of computer and technical information about Users means of connection to our Site, such as the operating system and the Internet service providers utilized and other similar information.

Web browser cookies

Our Site may use “cookies” to enhance User experience. User’s web browser places cookies on their hard drive for record-keeping purposes and sometimes to track information about them. User may choose to set their web browser to refuse cookies, or to alert you when cookies are being sent. If they do so, note that some parts of the Site may not function properly.

How we use collected information

Solitaire Lab Diamond may collect and use Users personal information for the subsequent purposes:

  • To improve customer service

    Information you provide helps us reply to your customer service requests and support needs more efficiently.

  • To improve our Site

    We may use the feedback you provide to enhance our products and services.

  • To process payments

    We may use the knowledge Users provide about themselves when placing an order only to produce service to its order. We don't share this information with outside parties except to the extent necessary to supply the service.

  • To send periodic emails

    We may use the e-mail address to send Users information and updates regarding their order. it's going to even be the accustomed to reply to their inquiries, questions, and/or other requests. If User decides to opt-in to our listing, they'll receive emails that will include company news, updates, related product or service information, etc. If at any time the User would love to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the underside of every email or the User may contact us via our Site.

How we protect your information

We adopt appropriate data collection, storage and processing practices and security measures to protect against unauthorized access, alteration, disclosure or destruction of your personal information, username, password, transaction information and data stored on our Site.

Sensitive and private data exchange between the Site and its Users happens over a SSL secured communication channel and is encrypted and protected with digital signatures. Our Site is also in compliance with PCI vulnerability standards in order to create as secure of an environment as possible for Users.

Sharing your personal information

We do not sell, trade, or rent Users personal identification information to others. We may share generic aggregated demographic information not linked to any personal identification information regarding visitors and users with our business partners, trusted affiliates and advertisers for the purposes outlined above.

Third party websites

Solitaire Lab Diamond don't control the of any other websites that you may access through our website or which may be linked to our website. We are not responsible for the privacy practices of other websites which linked from our website. If users visits such websites then it's required to read the privacy policies or statements form that websites because they have their own privacy policies and customer services policies.

Changes to this privacy policy

Solitaire Lab Diamond has the discretion to update this privacy policy at any time. When we do, we will revise the updated date at the bottom of this page. We encourage Users to frequently check this page for any changes to stay informed about how we are helping to protect the personal information we collect. You acknowledge and agree that it is your responsibility to review this privacy policy periodically and become aware of modifications.

Your acceptance of these terms

By using this Site, you signify your acceptance of this policy. If you do not agree to this policy, please do not use our Site. Your continued use of the Site following the posting of changes to this policy will be deemed your acceptance of those changes.

Contacting us

If you have any questions about this Privacy Policy, the practices of this site, or your dealings with this site, please contact us via phone (+1-551-229-6452) or email (info@solitairelabdiamond.com).